Job Description
Join our dynamic team in Milwaukee and launch your career tomorrow! Global Solutions Inc. is seeking motivated Entry Level Customer Service Specialists to provide exceptional support to our growing client base. This immediate hire opportunity offers comprehensive training, competitive benefits, and a supportive environment where your skills will thrive. If you're passionate about helping others and ready to start your professional journey without delays, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, product, and service issues efficiently using CRM tools
- Document all interactions accurately in our customer database
- Collaborate with technical teams to escalate complex issues
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Contribute to team goals through cross-functional collaboration
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service experience (internships welcome)
- Strong written and verbal communication skills
- Proficiency with Microsoft Office and web-based tools
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Milwaukee office
- Flexible availability including weekends as needed