Job Description
Start your career in Albuquerque with zero experience required! Albuquerque Community Services is urgently hiring full-time Customer Service Representatives to join our award-winning team. We provide comprehensive paid training and a supportive environment where your growth is our priority. Enjoy competitive pay, comprehensive benefits, and opportunities for advancementâall while making a real difference in our community.
What We Offer:
- Full-time position with flexible scheduling options
- Health insurance, paid time off, and retirement plans
- Ongoing professional development and skill-building workshops
- Inclusive workplace culture with recognition programs
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using company-approved protocols
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Continuously improve product knowledge and service techniques
- Support cross-functional projects during peak periods
Qualifications
- No prior experience requiredâcomprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn new software
- Positive attitude and problem-solving mindset
- Reliability and punctuality with consistent attendance
- Ability to work in a fast-paced, team-oriented environment
- Valid New Mexico driver's license (if applicable to role)