Job Description
Join our dynamic team at CityScape Solutions LLC and kickstart your career! We're urgently seeking motivated Entry-Level Customer Service Specialists to join our growing team in New Orleans, Ohio. No prior experience is required – we provide comprehensive training to set you up for success. If you're a people person with a passion for helping others, this is your golden opportunity to grow professionally while making a real impact.
What We Offer:
- Competitive hourly pay + performance bonuses
- Comprehensive paid training program
- Clear career advancement pathways
- Comprehensive benefits package (health/dental/vision)
- Supportive team environment with mentorship
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response time and resolution
- Identify opportunities to improve customer experience
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (no college experience needed)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency (typing, navigation, Microsoft Office)
- Positive attitude and willingness to learn new systems
- Ability to work in a fast-paced, team-oriented environment
- Reliable with strong time management skills
- Must pass background check and drug screening