Job Description
Launch your career in customer service with Seattle's fastest-growing tech support company! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy flexible scheduling, comprehensive paid training, and a supportive environment where your growth matters. Perfect for students, career-changers, or anyone seeking a meaningful part-time role in the heart of Seattle's tech hub.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions and resolve issues using our proprietary CRM system
- Collaborate with senior team members to escalate complex cases
- Meet performance metrics including response time and customer satisfaction scores
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- No experience required – we provide all necessary training
- High school diploma or equivalent (current students welcome)
- Strong verbal communication skills and active listening ability
- Basic computer proficiency and typing skills (30+ WPM preferred)
- Flexible availability including evenings and weekends
- Positive attitude and eagerness to learn new technologies