Job Description
Join MetroCare Solutions and kickstart your career in customer service with no experience required! We provide comprehensive paid training and offer daily pay options to support your financial needs. Perfect for students, recent graduates, or career changers looking to grow in a supportive environment.
Our Los Angeles team delivers exceptional service to healthcare clients, and we're seeking motivated individuals ready to learn. Enjoy flexible scheduling, performance-based bonuses, and clear advancement pathways to team lead and supervisor roles.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues using our proprietary CRM system
- Document interactions accurately in client databases
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for call quality and resolution
- Participate in weekly training sessions to enhance skills
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills in English
- Basic computer proficiency (typing, navigation)
- Positive attitude and willingness to learn
- Reliable transportation to downtown LA office
- Ability to work flexible shifts (morning/afternoon)
- Pass background check and drug screening
- No prior experience required – training provided!