Job Description
Join Our Team Today! No Experience Required!
GrowthEdge Solutions is urgently hiring motivated Entry-Level Customer Service Specialists in Jacksonville, FL. If you're eager to launch your career in a supportive environment with comprehensive training, this is your opportunity! We provide all necessary tools and mentorship to succeed.
As a key member of our client success team, you'll be the first point of contact for our valued customers. We're looking for individuals with strong communication skills and a passion for helping others – no prior experience needed!
Responsibilities
- Deliver exceptional customer support via phone, email, and live chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with senior team members on complex cases
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work flexible hours including weekends
- Positive attitude and team-oriented mindset
- Willingness to learn new technologies
- No prior experience necessary – we train you!