Job Description
Join our award-winning team in Washington, Ohio as an Entry Level Customer Service Representative! No experience required—we provide comprehensive paid training to launch your career. This full-time position offers competitive pay, benefits, and growth opportunities within a supportive environment. Help customers resolve inquiries while developing valuable communication and problem-solving skills. Perfect for recent graduates or career changers seeking a stable, rewarding role in a thriving Ohio community.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Document interactions and maintain accurate customer records
- Collaborate with team members to resolve complex issues
- Utilize CRM systems to track customer interactions
- Meet daily performance metrics for quality and efficiency
- Participate in ongoing training to enhance product knowledge
- Contribute to team goals and customer satisfaction targets
Qualifications
- No prior experience required—entry-level candidates encouraged
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- Reliable transportation to our Washington, OH location
- Authorization to work in the United States