Job Description
Are you looking for an exciting career opportunity in Louisville, KY? Apex Support Services is urgently hiring motivated individuals to join our growing team as Entry Level Customer Service Representatives. We are looking for energetic people who are ready to learn and grow within a dynamic corporate environment.
Why Join Us?
- Competitive hourly pay ($15.00 - $18.00/hr)
- Comprehensive training programs provided
- Opportunities for rapid career advancement
- Supportive and inclusive work culture
If you are ready to kickstart your career, we want to hear from you!
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on high-quality service.
- Resolve customer issues efficiently while maintaining a positive demeanor.
- Enter and update customer information accurately into our database systems.
- Collaborate with team members to achieve daily and monthly performance targets.
- Assist in identifying customer needs and suggesting appropriate solutions.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Basic computer literacy and typing speed.
- Ability to work in a fast-paced, team-oriented environment.
- A positive attitude and willingness to learn new processes.