Job Description
Launch your career with Florida's leading career development partner! We're seeking motivated individuals to join our dynamic customer service team. No prior experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Start your journey tomorrow and build a foundation for long-term success in Florida's thriving job market.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical and billing issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing skills development sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends