Job Description
Join Sacramento Community Services and launch your career with our paid training program! We're seeking passionate individuals to join our award-winning customer service team. No experience required—just your enthusiasm and willingness to learn. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is our priority.
Why Work With Us?
- Free paid training and certification programs
- Clear career advancement pathways
- Health, dental, and vision benefits
- Flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Participate in ongoing training sessions
- Meet monthly performance metrics
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Basic computer proficiency (MS Office, internet navigation)
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Reliable transportation to downtown Sacramento
- Positive attitude and team-oriented mindset