Job Description
Launch your career with industry-leading paid training! Growth Horizons Inc. is seeking motivated entry-level Customer Service Specialists in Chicago. No experience required – we invest in your success through comprehensive hands-on training and mentorship programs. Join our award-winning team and build foundational skills while serving Fortune 500 clients in a dynamic, supportive environment.
Enjoy competitive benefits including health insurance, paid time off, and clear advancement pathways. Our onboarding process includes 4 weeks of paid training covering communication techniques, CRM systems, and conflict resolution. Apply today and transform your potential into a thriving career!
Responsibilities
- Delocate customer inquiries via phone, email, and chat with exceptional professionalism
- Master company products and services through our structured training program
- Document interactions and maintain accurate customer records in Salesforce
- Collaborate with cross-functional teams to resolve complex issues
- Meet performance metrics for response time and customer satisfaction
- Participate in weekly development workshops and coaching sessions
- Contribute to process improvement initiatives after training completion
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong written and verbal communication skills
- Proficient with Microsoft Office Suite (training provided for advanced tools)
- Ability to learn new technologies quickly during paid training period
- Customer-focused mindset with problem-solving aptitude
- Flexible schedule availability including some evenings/weekends
- Valid work authorization and ability to pass background check