Job Description
Launch your career with Growth Horizons Inc., a dynamic leader in customer experience solutions! We're seeking motivated individuals with no prior experience to join our San Diego team as Customer Service Specialists. Enjoy comprehensive paid training, career advancement opportunities, and a supportive work environment that values growth. No experience required – just bring your enthusiasm and willingness to learn!
What We Offer:
- Full-time position with benefits (health/dental/vision)
- Paid on-the-job training and certification programs
- Clear career path to team lead/supervisor roles
- Modern downtown San Diego office with flexible scheduling
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve service issues efficiently using our CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to improve service processes
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions and skill workshops
- Represent company values in all customer interactions
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong communication skills (written and verbal)
- Basic computer proficiency (email, browsers, typing)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new systems
- Reliable attendance and punctuality
- Must pass background check and drug screening