Job Description
Join our dynamic team at Urban Retail Solutions and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our growing Detroit-based operation. As a Customer Service Specialist, you'll be the face of our brand, delivering exceptional experiences that keep customers coming back. We provide comprehensive paid training, flexible scheduling, and a supportive environment designed to help you thrive. Whether you're a recent graduate or exploring a career change, this is your opportunity to build valuable skills while earning competitive compensation.
Why Choose Us? Industry-leading benefits package, career advancement opportunities, and a vibrant team culture that celebrates diversity and growth. Apply today and start your journey with us!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately and maintain detailed customer records
- Resolve customer inquiries and concerns with empathy and efficiency
- Collaborate with team members to achieve departmental goals
- Adhere to company policies while maintaining a positive brand image
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to a clean, organized, and welcoming store environment
Qualifications
- No prior experience required - we train all new hires!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Reliable transportation and consistent attendance
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Authorization to work in the United States