Job Description
Immediate Hire: Join Our Team with Full Training Provided!
Virginia Growth Partners is seeking motivated entry-level candidates for our Customer Service Specialist role. No experience required – we provide comprehensive paid training to launch your career. This is your opportunity to develop professional skills while earning competitive benefits in a supportive environment.
Why Join Us?
- Full paid training program (4 weeks)
- Clear career advancement path
- Comprehensive health benefits (Day 1)
- 401(k) with company match
- Paid time off and flexible scheduling
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues using CRM systems
- Process orders and service requests accurately
- Document customer interactions in Salesforce
- Meet daily performance metrics (call quality, resolution time)
- Collaborate with support teams on complex cases
- Participate in ongoing skill development sessions
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Basic computer proficiency (Microsoft Office)
- Ability to work in fast-paced environment
- Positive attitude and customer-first mindset
- Willingness to learn proprietary systems
- Reliable transportation to Richmond office
- Must pass background check (no misdemeanors)