Job Description
Launch your career with our paid training program! GrowthEdge Solutions seeks motivated individuals for entry-level Customer Service Specialist roles in Atlanta, GA. No experience required – we provide comprehensive paid training to equip you with essential skills in client communication, problem-solving, and CRM software. Join a supportive team dedicated to your professional growth and enjoy competitive benefits including health insurance, retirement plans, and performance bonuses.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat channels
- Resolve client inquiries and technical issues using CRM systems
- Document interactions and maintain accurate case records
- Collaborate with senior team members to escalate complex cases
- Participate in weekly training sessions to develop new skills
- Meet performance metrics for response time and customer satisfaction
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Customer-focused mindset with problem-solving aptitude
- Basic computer literacy (typing, email, internet navigation)
- Reliable transportation to our Atlanta training facility
- Must pass background check and drug screening