Job Description
Launch your career in Detroit with our paid training program! No experience needed – we provide comprehensive training to transform motivated individuals into customer service professionals. Enjoy competitive pay, flexible scheduling, and growth opportunities while serving diverse clients across Michigan and Virginia.
What We Offer:
- 4-week paid training program ($18/hour during training)
- Performance-based raises after 90 days
- Flexible part-time shifts (20-30 hrs/week)
- Health benefits for full-time-equivalent employees
- Tuition reimbursement for career advancement
Join our award-winning team and gain valuable skills in communication, problem-solving, and client relationship management – all while earning!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve client inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex cases
- Participate in weekly training sessions to enhance product knowledge
- Maintain service quality metrics and customer satisfaction scores
- Support Virginia-based clients during Eastern business hours
Qualifications
- No prior experience required – paid training provided
- High school diploma or equivalent (students welcome)
- Strong written and verbal communication skills
- Basic computer proficiency with ability to learn new software
- Customer-focused mindset with problem-solving aptitude
- Reliable internet connection for remote work options
- Authorization to work in the United States
- Availability for 20-30 hours/week with some weekend flexibility