Job Description
Immediate Hire Opportunity in Louisville, KY! Join our dynamic team as an Entry Level Customer Service Specialist and start your career tomorrow. We're seeking motivated individuals ready to make an immediate impact in a fast-paced, supportive environment. No experience necessary – we provide comprehensive training to set you up for success. Enjoy competitive pay, benefits, and career growth opportunities right here in Louisville.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Collaborate with team members to optimize service delivery
- Meet performance metrics for response times and resolution rates
- Participate in ongoing training and development programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office, email)
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- U.S. work authorization required
- Pass background check and drug screen