Job Description
Launch your career with no experience required! Growth Partners Inc. is seeking passionate Entry-Level Customer Service Associates for our paid training program in Charlotte, NC. Join our dynamic team where we invest in your growth through comprehensive hands-on training, mentorship, and clear career progression paths. Enjoy competitive benefits, a supportive work culture, and opportunities to advance into specialist or leadership roles. No prior experience needed – just bring your eagerness to learn and commitment to excellence!
Responsibilities
- Master company products/services through immersive training modules
- Handle customer inquiries via phone, email, and chat with empathy and professionalism
- Document interactions and maintain accurate customer records
- Collaborate with cross-functional teams to resolve complex issues
- Meet performance metrics while maintaining service quality standards
- Participate in ongoing skill development workshops
Qualifications
- No prior experience required – open to recent graduates and career changers
- High school diploma or equivalent (college coursework a plus)
- Strong communication and active listening skills
- Proficient in basic computer applications (MS Office)
- Ability to thrive in a fast-paced, team-oriented environment
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation to our Charlotte training facility