Job Description
Join Memphis Growth Partners as an Entry Level Customer Service Specialist and launch your career tomorrow! We're hiring motivated individuals to join our dynamic team in Memphis, TN. This immediate hire position offers comprehensive training, competitive compensation, and a supportive environment where you can grow professionally. If you're eager to learn and contribute to a thriving company, apply now and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics including response times and resolution rates
- Identify opportunities for process improvements and customer experience enhancements
Qualifications
- High school diploma or equivalent (required)
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office and CRM software
- Positive attitude and willingness to learn new systems
- Reliable transportation to our Memphis office
- No prior experience necessary - we provide comprehensive training