Job Description
Launch your career in Chicago with our paid training program! Urban Growth Partners is seeking motivated individuals for our entry-level Customer Service Specialist role. No experience required – we provide comprehensive training to equip you with the skills needed to succeed. Join our dynamic team in downtown Chicago and grow your career while making a meaningful impact on our clients.
Why Join Us?
• Competitive salary with performance bonuses
• Comprehensive health benefits (Day 1)
• Career advancement opportunities
• Collaborative, supportive work environment
• 401(k) with company matching
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Participate in ongoing training programs
- Meet performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to work flexible hours (including weekends)
- Positive attitude and willingness to learn
- Valid authorization to work in the US