Job Description
Launch your career with no experience required! Growth Horizons LLC seeks motivated individuals for our Entry Level Customer Service Specialist position in Chicago. Join a dynamic team where your growth matters, and receive comprehensive training to develop professional skills. We offer competitive compensation, health benefits, and clear career advancement paths.
This role is perfect for recent graduates, career changers, or anyone starting their professional journey. Our supportive environment prioritizes your development while serving diverse clients across multiple industries.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using problem-solving techniques and empathy
- Document interactions in CRM systems with accuracy and attention to detail
- Collaborate with team members to ensure seamless service delivery
- Learn product knowledge through our structured training program
- Meet performance metrics for quality and efficiency
- Contribute to process improvement initiatives
Qualifications
- No prior experience necessary - we provide complete training
- High school diploma or equivalent (required)
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and positive attitude
- Basic computer proficiency and typing skills
- Ability to learn new technologies quickly
- Willingness to work flexible hours including weekends
- Team player with collaborative mindset