Job Description
Ready to start your career? No experience required! We're urgently hiring motivated individuals for entry-level Customer Service positions in Portland, Ohio. Enjoy paid training, flexible schedules, and opportunities for growth. Join our supportive team and build valuable skills while serving your community.
Why join us?
- Comprehensive paid training program
- Health benefits and retirement plans
- Career advancement opportunities
- Positive team environment
- Competitive hourly wages
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and transactions accurately
- Maintain detailed customer records in CRM systems
- Collaborate with team members to resolve issues
- Follow company protocols for service quality
- Identify upsell opportunities for products/services
- Participate in weekly training sessions
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Basic computer proficiency (typing, email, browsers)
- Positive attitude and willingness to learn
- Reliable transportation to Portland, OH location
- Ability to work flexible shifts (including weekends)
- No prior experience required – we train!
- Passion for helping others