Job Description
Join Houston's fastest-growing customer service team! We're seeking motivated individuals with no prior experience to launch their careers in our comprehensive training program. Our paid 6-week onboarding curriculum equips you with industry-leading communication tools, CRM software proficiency, and conflict resolution techniques. Enjoy competitive benefits, advancement pathways, and a supportive team environment designed for professional growth.
Why Choose Us?
- 100% paid training ($15/hr during training)
- Clear career advancement to senior/specialist roles
- Tuition reimbursement for certifications
- Health/dental/vision benefits after 90 days
- Flexible scheduling options
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM system with precision
- Collaborate with team to improve service protocols
- Meet performance metrics for resolution times
- Participate in monthly skill-building workshops
- Represent company with professional demeanor
- Contribute to process improvement initiatives
Qualifications
- No experience required – we train you!
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and teamwork focus
- Reliable transportation to Energy Corridor
- Ability to work flexible shifts
- Pass background screening