Job Description
Launch your career with paid training and immediate hire opportunities in Las Vegas! Nexus Solutions Group is seeking motivated individuals with no prior experience for our customer service specialist roles. We provide comprehensive paid training programs designed to equip you with essential skills in communication, conflict resolution, and CRM systems. Join our dynamic team and start earning while you learn.
Why Apply Today?
• Paid on-the-job training
• Flexible day/night shift options
• Career advancement opportunities
• Health benefits after 90 days
• $500 sign-on bonus
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve account issues using Salesforce
- Document interactions in CRM systems with 100% accuracy
- Collaborate with team to maintain service quality standards
- Participate in ongoing training to develop technical skills
- Meet daily performance metrics (e.g., 25+ calls/hour)
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – training provided
- Strong written and verbal communication skills
- Ability to type 30+ WPM with basic computer proficiency
- Positive attitude and willingness to learn new technologies
- Reliable transportation to Henderson facility
- Ability to work flexible shifts (including weekends)
- Pass background check and drug screening