Job Description
Launch your career tomorrow with our entry-level customer specialist position at Growth Horizons Inc. No experience required – we provide comprehensive training to set you up for success. Join our dynamic team in Kansas City, MO, and become the voice of our brand while developing valuable professional skills in a supportive environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve customer issues efficiently using our proprietary CRM system
- Document interactions accurately in our client database
- Collaborate with senior team members to improve service processes
- Participate in bi-weekly training sessions to enhance product knowledge
- Contribute to team performance metrics through quality service delivery
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal and written communication skills
- Basic computer proficiency with ability to learn new software quickly
- Positive attitude with strong problem-solving aptitude
- Reliable transportation and punctuality
- Passion for helping others and building customer relationships