Job Description
Launch your career immediately! Growth Solutions Inc. is urgently hiring Entry Level Customer Service Specialists in Charlotte, NC. Start tomorrow in a dynamic environment where your growth matters. We provide paid training and clear advancement paths.
Why Join Us?
- Immediate Start: Begin your career tomorrow!
- Competitive Pay: $15-20/hour + performance bonuses
- Full Benefits: Health/dental/vision after 90 days
- Growth Focus: Mentorship programs and promotion opportunities
- Modern Workspace: Collaborative downtown Charlotte office
If you're a motivated communicator ready to build your professional foundation, apply today. No experience required—just enthusiasm and a willingness to learn!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently using CRM systems
- Document interactions and maintain accurate case records
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response times and resolution rates
- Participate in ongoing product knowledge training
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Exceptional verbal/written communication skills
- Basic computer proficiency (MS Office, CRM software)
- Strong problem-solving abilities and empathy
- Ability to work flexible shifts including weekends
- Quick learner with adaptability to new technologies
- Positive attitude and customer-first mindset