Job Description
Launch your career with CityCare Solutions! We're seeking motivated individuals with no prior experience to join our award-winning customer service team. Enjoy comprehensive training, competitive benefits, and growth opportunities in a supportive environment. If you're passionate about helping others and ready to learn, we want you on our team!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer information in CRM systems
- Collaborate with team members to resolve complex issues
- Document interactions accurately in company databases
- Meet daily performance metrics for quality and efficiency
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (Microsoft Office, CRM software)
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Oklahoma City office