Job Description
Join our dynamic team at Louisville Community Services as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. This role offers comprehensive training and a clear path for career growth within our organization. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Louisville.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and maintain accurate records
- Collaborate with team members to resolve complex issues
- Utilize CRM software to track interactions
- Contribute to improving customer service workflows
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Customer-focused mindset and problem-solving aptitude
- Reliable internet connection for remote work options
- Positive attitude and team player mentality