Job Description
Launch your career with Apex Solutions Group! We're seeking enthusiastic Entry-Level Customer Service Specialists to join our dynamic Atlanta team. No prior experience needed – we provide comprehensive training and mentorship to help you succeed. This flexible part-time role offers competitive pay, growth opportunities, and a supportive environment where your contributions are valued. Join us in delivering exceptional customer experiences while building a strong foundation for your professional future.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process transactions and resolve service issues
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call quality and resolution times
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong verbal and written communication skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and commitment to customer satisfaction
- Reliable transportation to our Atlanta office
- Ability to work flexible shifts including evenings/weekends