Job Description
Launch your career with Growth Horizons Inc. – we're hiring passionate individuals no experience required! Join our dynamic Oklahoma City team as a Customer Service Specialist and receive paid training, competitive benefits, and clear growth pathways. This full-time role is perfect for recent graduates, career-changers, or anyone eager to build professional skills in a supportive environment.
Why Join Us?
- Comprehensive paid training program
- Health insurance, 401(k), and paid time off
- Clear career advancement opportunities
- Collaborative, team-oriented culture
- Modern downtown Oklahoma City office
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to resolve complex cases
- Meet performance metrics for response time and resolution
- Continuously improve product knowledge
- Participate in weekly team training sessions
Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office, email)
- Positive attitude and adaptability
- Ability to work 40 hours/week (Monday-Friday)
- Willingness to learn new technologies
- Customer service mindset (no experience needed!)