Job Description
Join our dynamic team as a Customer Service Specialist where your growth is our priority! We're seeking motivated individuals with no prior experience to deliver exceptional support to our clients. Enjoy comprehensive training, competitive benefits, and a collaborative environment in the heart of Portland. If you're passionate about helping others and ready to launch your career, this is your opportunity!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve issues efficiently while maintaining high customer satisfaction
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Participate in ongoing training to enhance product knowledge
- Meet daily performance metrics and quality standards
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work in a fast-paced team environment
- Basic computer proficiency with willingness to learn new software
- Positive attitude and customer-focused mindset
- Reliable attendance and punctuality