Job Description
Join our dynamic team at Phoenix Growth Solutions and kickstart your career with no experience required! We're urgently hiring motivated individuals for our entry-level Customer Service Specialist role. As a key player in our client success team, you'll receive comprehensive training and ongoing support to develop professional skills while delivering exceptional service. Enjoy a modern, inclusive workplace with growth opportunities and competitive benefits. Start your journey today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Collaborate with team members to resolve customer issues
- Document interactions using CRM software
- Adhere to company policies and compliance standards
- Contribute to team goals and customer satisfaction metrics
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours (including weekends)