Job Description
Join our dynamic team and launch your career in Detroit! We're urgently hiring motivated individuals with no prior experience for our entry-level Customer Service Specialist role. If you're a quick learner with excellent communication skills and a passion for helping others, this is your golden opportunity. We provide comprehensive on-the-job training and a supportive environment to help you succeed. Full benefits package included after 90 days!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction rates
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to address complex customer needs
- Participate in ongoing training to enhance product knowledge
- Contribute to team goals and performance metrics
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent required
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and willingness to learn new systems
- Ability to work flexible shifts including weekends