Job Description
Join our dynamic team as an Entry Level Customer Service Specialist and kickstart your career with weekly pay and zero experience required! At Coastal Connect Solutions, we invest in talent and provide comprehensive training to ensure your success. Enjoy competitive hourly rates, flexible scheduling options, and a supportive work environment in sunny Virginia Beach. Benefits include: Weekly paychecks, health insurance eligibility, paid time off, and career advancement opportunities. Why apply? We're hiring immediately and value enthusiasm over experience. Perfect for recent graduates or career changers seeking stability and growth.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer service software
- Collaborate with team members to resolve complex issues
- Meet performance metrics for call volume and resolution time
- Participate in ongoing training to enhance product knowledge
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (college students welcome)
- Zero experience required – full training provided
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- Reliable transportation to our Virginia Beach location
- Must pass background check and drug screening