Job Description
Join Fort Worth's fastest-growing customer service team with comprehensive training provided! We're seeking motivated entry-level professionals for immediate hire roles in our Fort Worth headquarters. No experience necessary – we'll teach you everything you need to succeed in this rewarding career path. Enjoy competitive pay, full benefits, and clear advancement opportunities within 6-12 months.
Our 4-week paid training program includes hands-on mentorship, CRM software mastery, and industry certification preparation. This is your chance to launch a stable career in customer support with a company invested in your growth.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update customer records and maintain data accuracy
- Collaborate with team members to improve service quality
- Meet performance metrics for first-call resolution
- Participate in ongoing skills development sessions
- Represent our brand with professionalism and enthusiasm
Qualifications
- High school diploma or equivalent (required)
- Basic computer proficiency and typing skills
- Strong verbal communication abilities
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- No prior experience necessary (training provided)
- Valid Texas ID for employment verification