Job Description
Start your career tomorrow! Tampa Bay Solutions Inc. is urgently hiring enthusiastic Entry-Level Customer Service Specialists for immediate placement in our Tampa headquarters. Join a dynamic team where your growth is prioritized, and make a real impact on customer satisfaction.
We offer comprehensive training, competitive benefits, and a fast-paced environment perfect for recent graduates or career changers. If you're a motivated communicator ready to excel, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems with precision
- Collaborate with team members to optimize service processes
- Meet/exceed daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years customer service or related experience
- Exceptional verbal/written communication skills
- Strong problem-solving and multitasking abilities
- Proficiency with Microsoft Office and CRM software
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends