Job Description
Launch your career with Growth Horizons Inc. in Fort Worth! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy comprehensive paid training, career advancement opportunities, and a supportive work environment. If you're passionate about helping others and eager to grow professionally, this is your perfect starting point.
Why join us?
- Industry-leading onboarding program
- Clear career progression path
- Comprehensive benefits package (Day 1!)
- Modern downtown Fort Worth office
- Regular team-building events
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve customer inquiries and concerns efficiently
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training and development
- Identify opportunities for process improvements
Qualifications
- No experience required - we train you!
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and team player mindset
- Reliable internet access for remote training
- Ability to work flexible hours (including weekends)