Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience – comprehensive paid training is provided to ensure your success. Enjoy competitive pay, benefits, and career growth opportunities in San Antonio's thriving business district.
Responsibilities
- Delve exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using our proprietary CRM system
- Document interactions and maintain accurate client records
- Collaborate with team members to resolve complex issues
- Adapt to evolving product knowledge through ongoing training
- Meet performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient in basic computer applications
- Ability to work flexible hours including weekends
- Customer service mindset with empathy and patience
- Must pass background check and drug screening