Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and kickstart your career in Jacksonville's thriving business district! No prior experience is required—we provide comprehensive training to help you succeed. This urgent hiring opportunity offers competitive pay, growth potential, and a supportive work environment. If you're eager to learn, communicate effectively, and make a difference, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
- Support cross-functional departmental initiatives
Qualifications
- No experience required – open to all backgrounds
- High school diploma or equivalent
- Strong verbal and written communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible shifts
- Valid authorization to work in the US
- Reliable transportation to downtown Jacksonville