Job Description
Launch your career in Kansas City with no prior experience required! Heartland Solutions Group is seeking motivated individuals to join our dynamic customer service team. We provide comprehensive paid training and a supportive environment where you'll develop essential skills for long-term success. Enjoy competitive pay, flexible scheduling options, and opportunities for advancement within our growing organization. Perfect for recent graduates or career changers looking to start fresh in a thriving Midwest hub.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, update records, and maintain accurate customer databases
- Collaborate with team members to resolve complex issues efficiently
- Meet daily performance metrics for response time and customer satisfaction
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to team goals through consistent high-quality interactions
Qualifications
- No prior experience necessary – we train from the ground up!
- High school diploma or equivalent required
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer applications
- Positive attitude and willingness to learn new technologies
- Reliable attendance and punctuality