Job Description
Join our dynamic team in Cleveland! We're seeking enthusiastic individuals with no prior experience to launch their careers in customer service. Enjoy comprehensive paid training, flexible scheduling options, and a supportive work environment. Perfect for recent graduates, career changers, or anyone seeking a fresh start. Benefits include health insurance, paid time off, and advancement opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and resolve account issues
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (GED accepted)
- No experience required – training provided!
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and problem-solving mindset
- Ability to work 40 hours/week (Monday-Friday)
- Pass background check and drug screening