Job Description
Join our dynamic team at Crescent City Support Services and kickstart your career in customer service! We're seeking motivated entry-level professionals to provide exceptional support to our clients in the vibrant New Orleans area. Enjoy the stability of weekly pay while developing valuable skills in a supportive environment. No experience necessary – we provide comprehensive training to help you succeed. Apply today and become part of New Orleans' premier service provider!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training sessions to enhance product knowledge
- Meet daily performance metrics including response times and resolution rates
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication skills with clear verbal and written abilities
- Basic computer proficiency with ability to learn new software quickly
- Positive attitude and willingness to work in a fast-paced environment
- Reliable transportation to our downtown New Orleans office
- Ability to work flexible shifts including evenings and weekends
- No prior experience required – training provided