Job Description
Join Atlanta Connect Services as an Entry-Level Customer Service Specialist and enjoy the stability of weekly pay! We're seeking motivated individuals to deliver exceptional support to our growing client base. This full-time role combines competitive compensation with rapid advancement opportunities in Atlanta's thriving business district.
What We Offer:
- Weekly direct deposit pay
- Comprehensive paid training
- Health benefits after 60 days
- Performance-based quarterly bonuses
- Modern downtown workspace with flexible hours
Perfect for recent graduates or career changers looking to build a professional foundation with immediate income stability.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM system with 99% accuracy
- Collaborate with technical support team for complex cases
- Meet/exceed weekly performance metrics (25+ resolved cases/day)
- Participate in monthly product knowledge workshops
- Contribute to process improvement initiatives
Qualifications
- High school diploma or GED required
- 1+ years customer service experience preferred
- Proficient in Microsoft Office Suite
- Strong typing skills (45+ WPM)
- Exceptional verbal communication abilities
- Ability to work rotating weekends (1:4 schedule)
- Pass background check and drug screen
- Valid Georgia driver's license if traveling between locations