Job Description
Launch your career with our comprehensive paid training program! At GrowthPath Careers, we're seeking motivated individuals for entry-level customer service roles in Columbus, Ohio. No prior experience required – we'll equip you with all the skills needed to succeed through our 4-week intensive training program. Join a supportive team where your growth is our priority.
Responsibilities
- Complete hands-on training in customer service protocols, CRM systems, and product knowledge
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Document interactions accurately in our customer database
- Collaborate with team members to improve service processes
- Meet performance metrics including response times and resolution quality
Qualifications
- No experience necessary – all training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to learn quickly in a structured training environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and willingness to help others
- Reliable attendance and punctuality