Job Description
Join Sacramento's fastest-growing customer service team and get paid weekly! We're seeking motivated entry-level professionals to deliver exceptional support to our diverse client base. Enjoy a supportive environment with comprehensive training, flexible scheduling, and rapid advancement opportunities. Perfect for recent graduates or career changers looking to start in the customer service field.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for response time and resolution
- Identify opportunities to improve customer experience
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 0-2 years customer service experience
- Strong typing skills (40+ WPM)
- Excellent verbal and written communication
- Proficiency with Microsoft Office suite
- Ability to work in a fast-paced environment
- Must pass background check and drug screen
- Reliable transportation required