Job Description
Are you looking to kickstart your career in a dynamic environment? Apex Support Solutions is currently hiring Entry Level Customer Service Representatives in Charlotte, North Carolina. We are committed to helping you grow professionally, even if you have no prior experience. Our team is expanding rapidly, and we are looking for motivated individuals to join our urgent hiring campaign.
What We Offer:
- Competitive hourly wage ($18 - $22/hr)
- Comprehensive training program
- Health, Dental, and Vision insurance
- Paid time off and holiday pay
- Career advancement opportunities
We are looking for individuals who are eager to learn, reliable, and possess a positive attitude.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with patience and professionalism.
- Input customer data accurately into our CRM system.
- Collaborate with team leads to improve service processes.
- Adhere to company policies and quality standards.
- Maintain a clean and organized workspace.
Qualifications
- High school diploma or GED required.
- Must be at least 18 years of age.
- Strong communication and interpersonal skills.
- Basic computer literacy and typing proficiency.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to work flexible hours, including evenings and weekends.