Job Description
Join our dynamic team in El Paso and launch your career with immediate opportunities! Sunrise Solutions LLC is urgently hiring motivated entry-level Customer Service Representatives to support our growing client base. This is your chance to gain valuable experience in a supportive environment with comprehensive training and career advancement paths.
We offer competitive compensation, health benefits, and a collaborative workplace culture. Perfect for recent graduates or career changers seeking stability and growth. Don't miss this urgent opportunity to start your professional journey in El Paso!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues and product concerns efficiently
- Document customer interactions accurately in our CRM system
- Collaborate with team members to resolve complex customer issues
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college graduates welcome)
- Excellent verbal and written communication skills
- Basic computer proficiency and typing ability (35+ WPM)
- Strong problem-solving and active listening abilities
- Ability to work flexible shifts including weekends
- No prior experience required – we provide comprehensive training
- Bilingual (English/Spanish) candidates strongly preferred
- Positive attitude and commitment to customer satisfaction