Job Description
We are seeking a highly motivated Customer Service Representative to join our expanding team in Long Beach, CA. This is an excellent opportunity for recent graduates or those looking to start a career in a fast-paced corporate environment. We offer comprehensive training and a clear path for advancement.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Full-time schedule with benefits
- Modern office environment in the heart of Long Beach
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism.
- Resolve customer complaints and issues efficiently to ensure high satisfaction.
- Process orders, returns, and exchanges accurately.
- Update customer information in the CRM database.
- Collaborate with the sales and logistics teams to ensure smooth operations.
- Identify and escalate complex issues to management.
Qualifications
- High School Diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite).
- Ability to work in a fast-paced, high-volume environment.
- Strong problem-solving and multitasking abilities.
- Willingness to learn and adapt to new systems.