Job Description
Join our dynamic team in Los Angeles as an Entry-Level Customer Service Representative! We're urgently hiring motivated individuals with no prior experience—comprehensive training will be provided. Enjoy flexible part-time hours while launching your career in a supportive environment. Perfect for students, career changers, or anyone seeking work-life balance. Apply today and start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues and provide accurate product/service information
- Document interactions and maintain detailed case notes
- Collaborate with team members to ensure seamless customer experiences
- Adhere to company policies and service standards
- Participate in ongoing training to enhance skills and product knowledge
- Meet performance metrics for response time and resolution rates
Qualifications
- No prior experience required—training provided
- High school diploma or equivalent (college students welcome)
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and eagerness to learn
- Availability to work flexible shifts including weekends
- Must pass background check