Job Description
Launch your career in Detroit with our comprehensive training program! No experience required – we provide all the tools you need to succeed. Join our dynamic team as a Customer Service Representative and build foundational skills in communication, problem-solving, and client relations. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment.
What We Offer:
- 4-week paid training program
- Health insurance and 401(k) matching
- Clear career advancement path
- Collaborative team culture
- Downtown Detroit location with free parking
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing skill development workshops
- Support cross-departmental projects as needed
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to downtown Detroit
- No prior experience necessary